Changelog · GBP · removal
Call history retired in Business Profile
Occurred July 31, 2024
Google deprecated the call history feature for Business Profiles, removing the ability for owners to track inbound calls from the listing directly.
Full report
This changelog entry is a dated, citable summary. Read the full write-up on Google Business Profile Help.
Read the full report ↗SourceGoogle Business Profile Help
More from the changelog
September 28, 2026
Google Alerts Merchants to Spam Review Spikes via Automated Emails
September 24, 2026
Google Business Profile Q&A button returns to the dashboard interface
September 5, 2026
Unpacking the Dynamic SERP Update: Why Personalization Now Trumps Historical Local Rankings
September 2, 2026
Grounding Gemini: Real-Time Maps Data Now Available for Enterprise AI Agents
August 22, 2026
Deciphering Google's New Profile 'Confirm' Prompts: UI Change or Ranking Factor?
August 20, 2026
Google Formalizes Reporting Process for Malicious Google Business Profile Owner Responses