Soft suspension

Primary category mismatch

While usually not a suspension trigger by itself, choosing a category that misrepresents the business — to chase a higher-volume vertical — can lead to quality-team action and ranking suppression.

Signals you're hit by this

  • Profile is live but ranking has collapsed.
  • Category chosen does not match the business's actual primary service.

Remediation

  1. Set the primary category to the most accurate fit.
  2. Use secondary categories for adjacent services.

Prevention

  • Always pick the category that best represents what you primarily do.

Other suspension reasons

Free to cite with a link back.

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